HALOmassagers.com Shipping Policy
Welcome to HALOmassagers.com!
We are committed to delivering our premium massagers to you swiftly and securely, utilizing Amazon Multi-Channel Fulfillment (MCF) as our trusted logistics partner. This Shipping Policy outlines the terms and conditions under which we dispatch our products to you, ensuring a transparent and hassle-free shopping experience.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Through Amazon MCF, we offer several shipping options, including:
- Standard Shipping (4-5 business days)
- Expedited Shipping (2-3 business days)
- Priority Shipping (1-2 business days)
Please note, these are estimated delivery times and actual delivery may vary depending on your location and external factors beyond our control.
Shipment Confirmation & Order Tracking
Upon dispatch, you will receive a Shipment Confirmation email containing your tracking number(s). Use this number to track your order directly on the carrier’s website or through your HALOmassagers.com account dashboard.
International Shipping
Currently, HALOmassagers.com ships to select international destinations. Shipping rates and times vary by location. All applicable duties and taxes are the responsibility of the customer and will be detailed at checkout.
Damages
HALOmassagers.com is not liable for any products damaged or lost during shipping. However, if you received your order damaged, please contact customer care at customercare@halomassagers.com within 48 hours of receiving your order. Include your order number, photographs of the item(s), and any other relevant information. We will guide you through the process of filing a claim with Amazon MCF.
Refund Policy
For information regarding refunds, please refer to our Refund Policy. We aim to support a smooth and satisfying return process aligned with our commitment to customer satisfaction.
Contact Us
For any inquiries regarding your order or shipping options, please contact us at customercare@halomassagers.com. Our dedicated customer care team is here to assist you.
Thank you for choosing HALOmassagers.com. We look forward to serving you!
